1. General rules

1.1 This Privacy Policy sets out how the online shop www.innosenta.com Data controller SIA "spring breath", reg.nr. 4020338411, collects, processes and stores physical personal data (personal data).

1.2 The data subject is the online shop www.innosenta.com the customer and the person visiting the online shop.

1.3 The Data Controller shall process personal data lawfully, in good faith and in a manner that is transparent to the data subject, in compliance with the laws and regulations in force in the Republic of Latvia, incl. General Data Protection Regulation (GDPR) requirements regarding the processing of natural persons' data.

1.4 The legal basis for the processing of personal data is the need for the Data Controller to perform a contract to which the Data Subject is a party (to deliver to the Data Subject the goods purchased, to send information on the status of an order, an invoice, etc.). The data subject's e-mail is also used to send commercial communications. By visiting and placing an order in the online shop, the data subject gives consent to the processing of his/her personal data for the specific purpose.

1.5 The data subject is responsible for ensuring that the personal data provided are correct, accurate and complete. The Data Controller shall not be liable for any damages suffered by the Data Subject or third parties as a result of incorrectly submitted personal data. The Data Subject shall be liable for damages suffered by the Data Controller or third parties as a result of incorrectly submitted personal data.

2. Collection of personal data

2.1 The Data Controller obtains Personal Data through the online shop if the Data Subject makes a purchase, the contact form available on the online shop if the Data Subject sends a message, and by e-mail.

3. Processing, storage of personal data

3.1 The Data Controller collects, processes and stores the following personal data of the Data Subject:

3.1.1;

3.1.2. email address and telephone number;

3.1.3. information about the transaction (goods purchased, delivery address, price, payment details, etc.);

3.1.4. any other information provided during the use of the online shop, during the purchase of goods, via the contact form or by e-mail.

3.2 The Data Controller shall store and process the Data Subject's personal data for as long as there is a legitimate reason - the data are necessary for the purposes for which they were received and/or there is another legal basis in relation to the applicable laws and regulations.

3.3 Personal data shall be accessible to a limited number of persons - only those persons who clearly need it for the achievement of legitimate aims.

3.4 Personal data shall be erased when they are no longer necessary for the achievement of legitimate aims or at the request of the Data Subject.

3.5 The Data Controller shall transfer personal data to business partners to the extent that they are necessary for the performance of contractual obligations towards the Data Subject, including accountants, courier services, payment service providers, etc.

3.6 If necessary, in order to protect the interests of the Data Controller, personal data may be transferred to state and law enforcement authorities in accordance with laws and regulations.

3.7 The Data Controller shall implement organisational and technical measures to ensure the secure storage and processing of personal data and to protect against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing. Personal data are stored within the territory of the European Union.

4. Rights of the data subject

4.1 The Data Controller shall ensure that the Data Subject may exercise all of his or her rights under the GDPR, including:

4.1.1. access your personal data, receive information about the processing of your data, request a copy of your data;

4.1.2 Request corrections to your personal data;

4.1.3. delete your personal data ("be forgotten");

4.1.4. withdraw your prior consent to data processing;

4.1.5. restrict the processing of your data.

4.2 All claims against the Data Controller shall be sent electronically by the Data Subject to the e-mail address info@innosenta.lvensuring the unambiguous identifiability of the Data Subject.

4.3 Exceptions to the rights of the Data Subject shall be permitted only in accordance with applicable laws and regulations.

5. Information about cookies

5.1 Cookies are small alphanumeric files that are downloaded and stored on the Data Subject's computer or other device (e.g. smartphone, tablet) and stored in the Data Subject's web browser during a visit to a website. Cookies are necessary to enable the Data Subject to use the online shop's digital services more easily, for example, to make online payments, to enable the Data Controller to obtain information about how visitors use the website and to improve the services offered to visitors.

5.2 The Online Shop uses:

5.2.1. necessary cookies - these allow the Data Subject to access different parts of the website. These cookies are necessary for the functioning of the website and therefore cannot be switched off;

5.2.2. analytical cookies, incl. Google Analytics - allows the number and sources of visits, the movement of visitors on the pages to be tracked so that the Data Controller can measure and improve the performance of the online shop;

5.2.3. marketing cookies - targeting cookies are used to identify the Data Subject's preferred content on the website and to provide the most relevant information about products and services, to improve content customisation and to enhance the Data Subject's experience on the website. These cookies may be used by the Data Controller for the purposes of advertising campaigns on third party websites.

5.3 The data subject may consent to all or only one of the categories of cookies by clicking on the relevant consent buttons in the pop-up window on the home page of the online shop.

6. Final Provisions

6.1 The Data Controller shall have the right to make changes or additions to the Privacy Policy at any time and without prior notice. Amendments shall take effect upon their publication on the online shop www.innosenta.com